Transparent Pricing — No Sales Calls Required

15% below market rate.
No minimums. No surprises.

Every plan includes the full retention metrics engine. Upgrade when you need the operations stack. Cancel anytime.

Save 2 months — 16.7% off
Free Try it
$0/seat
 
15-day trial — no credit card
For founders exploring the platform. Real calculations from day one — no fake demo data.
Start Free Trial
Metrics Tools
Churn Calculator (basic)
NRR Calculator (basic)
CAC Calculator
Budget Analyzer (basic)
LTV:CAC Full Suite
Segment Analysis
Data & History
1 month data history
1 saved analysis per tool
CSV / PDF Export
Platform
Account Profiles
Health Scoring
NPS Surveys
Starter
$75/seat
$62.50/mo billed annually
$750/seat/year — save $150
For solo founders and small teams. Core retention metrics with 6 months of history and CSV export.
Get Started
Metrics Tools
Churn Calculator + Action Priorities
NRR Calculator + Trend Chart
CAC Calculator + MENA Majlis
Budget Analyzer + Efficiency Ratio
MENA Benchmarks
Segment Analysis (3-tier)
ROI Simulator + Board Narrative
Data & History
6 months data history
5 saved analyses per tool
CSV + PDF Export
Platform
Account Performance Dashboard
Individual Account Profiles
NPS Surveys (1x per quarter)
Renewal Forecasting (basic)
CS Playbook Builder
NBA Engine
Most Popular
Pro Full OS
$109/seat
$90.83/mo billed annually
$1,090/seat/year — save $218
The complete retention operating system. Every tool, every feature, unlimited history, board-ready outputs.
Start Pro Trial
Everything in Starter, plus:
Unlimited data history
Unlimited saved analyses
Segment Churn Analysis (3-tier)
ROI Simulator + Board Narrative
Quarterly + YTD NRR Aggregations
LTV:CAC Full Suite
Tools 11, 40, 41 (RPI, Onboarding, TTV)
Operations Platform
NPS Surveys (weekly)
Full Renewal Pipeline Board
CS Playbook Builder
NBA Engine (Next Best Action)
Calendar Planner
Email Integration (Gmail + Outlook)
Simple CRM
Team
$98/seat
From $73.50/seat/mo annually
2+ seats — volume discounts apply
Everything in Pro, with team pricing for 2–20+ CSMs. Bigger teams get deeper discounts automatically.
Contact for Team Quote
Everything in Pro, plus:
Team S (2–4 seats): $98/seat — 10% off Pro
Team M (5–10 seats): $93/seat — 15% off Pro
Team L (11+ seats): $87/seat — 20% off Pro
Annual Team Savings
Team S ×3: save $882/yr vs monthly
Team M ×7: save $1,953/yr vs monthly
Team L ×15: save $3,915/yr vs monthly
Included
All Pro features for every seat
Admin panel + role management
Priority support
Annual Plan Savings vs Monthly Billing
Plan Monthly ×12 Annual Charge You Save
Starter (1 seat)$900/yr$750/yr$150
Pro (1 seat)$1,308/yr$1,090/yr$218
Team S ×3 seats$3,528/yr$2,646/yr$882
Team M ×7 seats$7,812/yr$5,859/yr$1,953
Team L ×15 seats$15,660/yr$11,745/yr$3,915
Full Feature Comparison
Everything included in every plan
Feature Free Starter $75 Pro $109 Team
Data & History
Months of data history1 month6 monthsUnlimitedUnlimited
Saved analyses per tool15UnlimitedUnlimited
CSV + PDF Export—✓✓✓
Churn Calculator (Tool 08)
Logo Churn + Revenue Churn✓✓✓✓
Churn Type Split + Action Priorities—✓✓✓
MENA Benchmarks—✓✓✓
Segment Churn (SMB / MM / Enterprise)——✓✓
ROI Simulator + Board Narrative——✓✓
NRR Calculator (Tool 09)
Monthly NRR + GRR Calculation✓✓✓✓
MENA Benchmark Band—✓✓✓
Trend Chart (monthly)—✓✓✓
Quarterly + YTD Aggregations——✓✓
CFO Board Narrative——✓✓
CAC + Budget Tools
CAC Calculator (Reported + True)✓✓✓✓
MENA Majlis Premium + CAC Payback—✓✓✓
Segment CAC (SMB / MM / Enterprise)——✓✓
LTV:CAC Full Suite——✓✓
Budget Analyzer + Efficiency Ratio✓✓✓✓
Rebalancing Simulator——✓✓
Platform — Customer Intelligence
Account Performance Dashboard—✓✓✓
Individual Account Profiles—✓✓✓
Health Scoring (auto-calculated)—✓✓✓
NPS / CSAT Surveys—1× per quarterWeeklyWeekly
Renewal Forecasting—BasicFull PipelineFull Pipeline
Platform — Operations Engine
CS Playbook Builder——✓✓
NBA Engine (Next Best Action)——✓✓
Calendar Planner——✓✓
Email Integration (Gmail + Outlook)——✓✓
Simple CRM (contacts + interactions)——✓✓
Advanced Tools
RPI Dashboard (Tool 11)——✓✓
Onboarding Tracker (Tool 40)——✓✓
TTV Calculator (Tool 41)——✓✓
Team Features
Admin Panel + Role Management———✓
Volume Seat Discounts———10–20% off
Priority Support———✓
Frequently Asked Questions
Everything you need to know
Do I need a credit card to start the free trial?
No. The 15-day free trial requires no credit card and no commitment. You get full platform access immediately after signup.
What happens after the free trial ends?
Your account moves to a limited free tier. Your data is preserved. You can upgrade at any time to restore full access — nothing is deleted.
Is there a minimum seat requirement?
No. You can start with a single seat on any plan. This is one of our core differentiators — every competitor requires 2–10 seats minimum.
Can I cancel anytime?
Yes. Monthly plans can be cancelled anytime with no penalty. Annual plans include a 14-day money-back guarantee from the date of purchase.
What is the refund policy?
We offer a full refund within 14 days of your initial subscription. Renewal charges are non-refundable. Contact support@retentionschematicsos.com for refund requests.
How is the pricing 15% below market rate?
We benchmarked against 10 competitors including Custify, Totango, HubSpot Service Hub, and ClientSuccess. Our Starter and Pro prices are set 15% below the weighted average comparable rate at each tier. The full research is available on request.
Does the platform support Arabic or MENA-specific workflows?
The platform includes MENA-specific benchmark data, Majlis premium CAC inputs, and retention models calibrated for MENA SaaS and fintech dynamics. Arabic language UI is on the roadmap.
How do Team plan discounts work?
Team pricing applies automatically based on seat count. Team S (2–4 seats): $98/seat. Team M (5–10 seats): $93/seat. Team L (11+ seats): $87/seat. Annual plans add an additional 16.7% savings on top of the volume discount. Contact us for custom quotes above 20 seats.

Start your 15-day free trial today.

No credit card. No minimum seats. Full platform access.

Start Free Trial Contact for Team Quote