Retention Schematics OS

The Retention Operating System for MENA SaaS and Fintech Companies

Refund Policy

Last updated: May 2026

We want you to be completely satisfied with Retention Schematics OS. Please read our refund policy carefully.

1. 14-Day Money Back Guarantee

If you are not satisfied with your subscription for any reason, you may request a full refund within 14 days of your initial purchase. No questions asked. This applies to first-time subscriptions only.

2. How to Request a Refund

To request a refund, email us at support@retentionschematicsos.com with your account email and reason for the refund. We will process your refund within 5 business days. Refunds are returned to your original payment method.

3. Renewals

Refunds are not provided for subscription renewals. If you wish to cancel, please do so before your next billing date from your account settings. You will retain access until the end of your paid period.

4. Annual Plans

Annual subscriptions cancelled within 14 days of purchase are eligible for a full refund. After 14 days, annual plans may be eligible for a pro-rated refund at our discretion. Contact us to discuss your situation.

5. Contact

For refund requests or questions, contact us at: support@retentionschematicsos.com